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Welcome
Our Focus
Our Family
Our Facilities
>
Facilities - Andover
Facilities - Wellsville
Farewells
Veterans Wall
Hometown Heroes Wall
Archive
What Is
The Silk Shroud
Whispers of Love
Funeral/Memorial
Burial/Cremation
Pre-Arrangement
>
Pre-Arrangement Form
Resources
Merchandise
Casket Showroom
Send Flowers - Andover
Send Flowers - Scio/Wellsville
WebCast
>
WebCast - Building Dedication
Sharing
Connections
Contact Us
Crisis/Loss Support
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Family Response Form
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Your Name
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Name of Deceased
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Why did you select this funeral home?
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Reputation
Location
Religious affiliation
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Deceased request
Quality of facility
Recommended by friend, family member or clergy
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Did the funeral director understand your family's needs?
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Was the funeral director available as needed?
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Were you satisfied with the handling of the funeral arrangements?
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STAFFING:
Courtesy
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Please rate our personnel on courtesy ;
Attention to Detail
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Please rate our personnel on "attention to detail":
Appearance
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Please rate our personnel on "appearance":
FACILITIES:
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Comfortable setting
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What improvements would you suggest?
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FUNERAL SERVICES:
Did you receive our General Price List?
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The cost of services was . . .
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Were the services and prices clearly explained?
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The cost of merchandise was . . .
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More than what was expected
About what was expected
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Were you satisfied with the appearance of the deceased?
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Additional comment as needed:
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Check if any of the following were provided at this funeral:
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Whispers Video Tribute
Laminated Memorial Cards
Personalized Acknowledgement Cards
Memorial Photograph
Military Creed Photograph
Laminated Obituary
Military Honors
Were you satisfied with the quality of these services?
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No
See Comment
Comments regarding the above services:
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Would you recommend this funeral firm to others?
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